Satisfied customers. Engaged employees. Efficient operations.

All are central to your success.

And there’s no one who understands that better than PredictivePerformance™.

Exclusively dedicated to the service industry, PredictivePerformance is committed to giving the right advice – at the right price.

Whether you own a small independent restaurant, run a retail establishment, direct a call center or manage a large hotel, our services are designed to deliver bottom-line results: lower turnover, increased profits, reduced costs.

Our services

Our consulting services include:

• Talent and HR recruitment, motivation and retention strategy
• Customer relationship and loyalty development
• Sales and service effectiveness planning and training
• Increasing profit and customer loyalty
• Audits, strategy and planning for increasing traffic and efficiency
• Supply chain optimization
• Custom and retainer consulting

In addition, we offer a Fast Fifty Gap Analysis, which includes:

• Critical gap analysis of your business
• On-site operational observation
• Root-cause problem identification
• Corrective course of action development
• 50 ideas you can implement immediately

Our consultants

With decades of experience in the service industry, our consultants have a proven track record of helping companies in variety of service industries, including:

• Customer service/customer care
• Hotel and hospitality
• Restaurants
• Retail